Pulse Secure VPN

Lincoln University has implemented a security-based access control to their SSL VPN service, pulse.lincoln.ac.nz
Users will be UNABLE to connect to the SSL VPN unless their device meets certain minimum security standards which vary depending on the type of device.
 
All devices need an up to date version of the Pulse Secure VPN client or will be denied access
All windows devices need to have a firewall enabled, automatic patching enabled and Antivirus enabled. If you do not meet this standard, you will be unable to connect
For other platforms the requirements will vary.
 
Please see this link http://ithelp.lincoln.ac.nz/How-to/softwareupdates/  for information on how to check and update the points listed above. If you don’t have a Pulse version V9.1.3 installed download this from http://ithelp.lincoln.ac.nz/Software/Software-download-service/
For Windows users the version available via the Store is unsuitable.
Please visit http://ithelp.lincoln.ac.nz/Software/Software-download-service/ to download an updated Pulse Client for your Windows or MAC device.
The iphone store and Google Playstore versions of the client will work.
 
Please Note:
Only Lincoln University staff or Postgraduates can connect to pulse.lincoln.ac.nz

 

Windows

Install Instructions
1. Download from Software download page: http://ithelp.lincoln.ac.nz/Software/Software-download-service/
2. Depending on your operating system download Pulse VPN 32/64bit. To find out what OS version you have -  Click Start, type About, open About, In System type will say either 32 or 64.
3. Save the file, all download files are zipped - please extract them before you install.  To extract a zip file:  right-click  it and select Extract All.
4. Double click on the extracted file (msi) and follow the install instructions 

Create a Connection
1. Once installed you should see the Pulse Secure icon in the status bar. Click on it and select open Pulse /Secure.
2. Click on the add symbol in the top right, Fill-in the following:
3. Name: pulse.lincoln.ac.nz
4. URL: https://pulse.lincoln.ac.nz

 

Connecting
1. Click connect.
2. Put your email address, and password.
3. Popup will ask "Stay signed in?" click Yes or No
4. Once connected minimize. It will continue to run in the background.
5. Instructions for connecting to your Lincoln drives can be found here.
 

 

Mac Computers

Install Instructions
1. Download Apple Mac VPN client off the Software Download page. http://ithelp.lincoln.ac.nz/Software/Software-download-service/
2. Double click on the installer file.
3. This will map a drive to the desktop which we will remove later.
4. Open PulseSecure.pkg and follow the install instructions.
5. Finally you want to remove the Pulse Secure mapped drive. You do this by right clicking on it and select Eject.


Create a Connection
1. Once installed you should see the Junos Pulse icon in the status bar. Click on it and select open Pulse Secure.
2. Click on the add symbol in the bottom left to and a new VPN connection.
3. Enter the following details and press add.
4. Name the connection: Lincoln VPN
5. Server Name is pulse.lincoln.ac.nz

 

Connecting
1. Now click on Connect.
2. Enter your email address, and password and press connect.
3. Popup will ask "Stay signed in?" click Yes or No
4. The Pulse Secure icon in the status bar will show up with a green tick once it has successfully connected.
5. Instructions for connecting to your Lincoln drives can be found here.

 

Android
1. Install Pulse Secure from the Google Play Store.
2. Using the GUI fill in your Lincoln credentials.
3. Pulse.lincoln.ac.nz
4. LU Username
5. LU Password
6. The app can be used to connect to HUB and Lincoln intranet webpages. Mapping share drives is not automated on Android currently.

 

IPhone / iPad 
1. Install the Pulse Secure app from the App Store.
2. Using the GUI, fill in your Lincoln credentials
3. pulse.lincoln.ac.nz
4. LU username
5. LU Password
6. The app can be used to connect to HUB and Lincoln intranet webpages. Mapping share drives is not automated on iPhone currently.

 

VPN troubleshooting

If you experience any issues with connecting to the Pulse VPN please go here.