Device Charges 2019

 

Item

Replacement Cycle (years)

Quarterly cost

Annual Cost

Agreed order to delivery

Support via IT Service Desk

Warranty periods

BYOD – Network, file & print and support

n/a

$0

$0

n/a

On site

n/a

Stock standard Desktop

5

$150

$600

5 business days

On site

3

Stock standard Laptop/X2/X360

4

$150

$600

5 business days

On site

3

Performance Desktop 2

5

$150

$600

STA

On site

3

Performance Laptop  2

4

$150

$600

STA

On site

3

Non Standard Device 1  

4

$500

$2,000

STA

TBA

3

Capex/Research Grant Devices
 3

N/A

$75

$300

STA

On site

3

Tablet Device > $600 < $1000 cost 4

4

$150

$600

STA

TBA

1

Tablet Device > $1000  < $2000 4

4

$150

$600

STA

TBA

1

Device < $600
Cost of Device Only

4

$0

$0

STA

AA

1

Stock peripherals < $100 

n/a

$0

$0

1 business day

STA

As supplied

Stock peripherals > $100

n/a

$0

$0

1 business day

STA

As supplied

Non std peripherals > $100

n/a

$0

$0

STA

STA

As supplied

 

Key:

AA           As agreed.
STA          Subject to availability. Non-standard up to and over 20 business days.
TBA         To be arranged/agreed.

1             Users pay the cost difference based on equivalent standard device as a once off and up front cost. 
               Then 
$2000 per year applies.  No longer able to pay the cost of the device over the first 12 months.
2             Users pay the cost difference based on equivalent standard device as a once off and up front cost.
3                    Specialist devices are charged up front cost of device - minus the cost of the std device, plus the annual cost.
4                    Users pay the full cost of the device up front. Then incur the annual charge.

 

Assumptions:

1.       Approval of Faculty Admins (FA) including a chage code is required (or their delegate) prior to order/deployment of any chargeable devices, standard, performance and or non-standard.

2.       Replacement staff take over equipment already in place where fit for purpose.

3.       Business unit admin support with assistance from ITHelp spec appropriate equipment for new (additional) staff.

4.       Environment is fit for purpose. Network, power and office equipment is the responsibility of admin support with respective business unit.

5.       ‘Non-standard’ tag includes non-standard operating environment devices (desktop, laptop & full tablets).

6.    If you decide to keep a device that was replaced\purchased within a year and later decide you don’t want it anymore then you are obligated to pay for it for a full 12 months irrespective of when you return it.

 

Note:

·          Laptop/2in1 devices  -  docking stations are included in the annual cost

·          All other peripherals are NOT included with devices. Cost for additional peripherals (screens) met by business unit in full, warranty support and delivery subject to availability.