eduroam (EDUcation ROAMing)

eduroam (EDUcation ROAMing) is the roaming infrastructure used by the international research and education community that provides the eduroam user experience: open your laptop and be online.

What is eduroam?
eduroam (EDUcation ROAMing) allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet from any eduroam-enabled institution.

The eduroam principle is based on the fact that the user's authentication is done by the user's home institution, whereas the authorisation decision allowing access to the network resources is done by the visited network.

How does eduroam work?
When a user tries to log on the wireless network of a visited eduroam enabled institution, the user's authentication request is sent to the user's home institution. This is done via a hierarchical system of RADIUS servers. The user's home institution verifies the user's credentials and sends to the visited institution (via the RADIUS servers) the result of such a verification.

Is eduroam safe to use?
eduroam is based on the most secure encryption and authentication standards in existence today. Its security by far exceeds typical commercial hotspots.

Be aware though that when using the general Internet at an eduroam hotspot, the local site security measures at that hotspot will apply to you as well. For example the firewall settings at the visited place may be different from those you are used to at home, and as a guest you may have access to less services on the Internet than what you have at home.

Using eduroam at Lincoln University
Lincoln University provides an eduroam network.

The basic settings are:

SSID eduroam
Access Point Authentication 802.1x Security WPA/WPA2 with TKIP/AES (preferred)
EAP Type + Authentication Protocol EAP TTLS with PAP

Logon with and then the normal Lincoln University password for the username

Students and staff should logon with

Contact the Service Desk (, +64 3 423 0100 on Level 2, George Forbes Memorial Library (Ivey Hall)

Using eduroam at another institution
If you are planning to use eduroam at another institution it pays to check the page which has links to each institution's eduroam support page detailing the method of connection and who to contact for support.

Conditions of use
The use of eduroam is governed by the Australian Eduroam Policy. Lincoln University Staff and Students as well as our Visitors must be comply with the Lincoln University ITS rules. Visitors must also comply with the applicable Acceptable Use Policy of their home institution. Your use of the network at both Lincoln University and any institution you may visit may be monitored and/or logged.

Errors and fixes
User attempts to connect to Eduroam and is endlessly prompted for their username and password.

Right click the Eduroam wireless network. Select properties, click the settings button to the right of PEAP security setting. Un-check Verify. The user then doesn't verify the certificate and is only prompted once to logon to the Eduroam wifi network.

For windows 7 users:

1. Open the network and sharing centre and click "Manage wireless Networks"

2. Right click on "eduroam" and then select "Properties"

3. Click on the "Security" tab in the window that pops up and make sure the settings are as below, then click "Settings"

4. Make sure the settings match the following and make sure the "Validate server certificate" option is UNTICKED.

5. Click on "Configure" and untick the "Automatically use my Windows Logon name and password" check box.

6. Click OK, Click OK,Close any other remaining windows and connect to the eduroam network and connect with your credentials.