Mobile devices - email configuration

This page describes the information you need to setup your iPhone or iPad to receive email from your Staff email account.
The information here will probably provide enough detail for you to setup any device including Android phones and tablets.

Instructions for:



iOS (Apple iPhones and iPads setup)


  • Tap 'Settings'
  • Scroll to 'Mail contacts calendar' or on iOS 11 - Accounts and Passwords
  • Tap 'Mail contacts calendar'  or on iOS 11 - Accounts and Passwords
  • Tap 'Add account'
  • Tap 'Exchange'
  • Enter your full email address, for example
  • Enter your password: [this is the one you use to logon to your computer on campus]
  • If you are prompted with a ‘Certificate’ or ‘Security’ warning, press OK or Continue.
  • Enter a description (name) so you can click on it when using mail on your phone
  • Click next
  • For more information click here

You may get prompted with a warning "Cannot Connect to the Server..." If you get this warning, please enter the below details
Username: your email address
Password: your password
(Once all ticks display) Save

You may be asked for the Exchange server - if so, enter
You may be asked if you want to use SSL - say yes


Android Setup

  • From the Home screen, touch Menu Menu key > Settings Settings Shortcut > Accounts > Add account
  • Tap Microsoft Exchange ActiveSync
  • Enter your full Email address and Password [ this is the password you use to logon to your computer on campus ]and touch Next
  • In case you're prompted that the Setup could not finish, tap Edit details
  • You may be asked for the Exchange server - if so, enter for Andriod 6.0 or higher and or for older version of andriod
  • Domain\username should be your full email address
  • Check Use secure connection (SSL) as well as Use client certificate as necessary and tap Next
  • Read the Activation notice in case you're prompted and tap OK
  • Make the desired syncing and delivery settings -> tap Next when finished
  • Finally, name your Exchange account and tap Done
  • For more information click here

Congratulations! The Exchange account has been set up!


You should now be able to see mail on your phone by going back to the main screen and tapping the mail icon and choosing the name you gave the account.