Mobile phones for staff

 

Information Technology Services (ITS) provide and support cellular phones, new numbers and number transfers for staff at Lincoln University. All requests for new numbers or mobile phone purchases will require a charge code before we can process these requests for you.

Staff who request or are provisioned with a new number will automatically be placed onto the Lincoln University Vodafone Redshare Mobile plan. There may be exceptions based on service availability and the dependence on your working situation but you can find all the relevant information within the ITS Telecommunications Policy on the staff Hub, here

ITS TELECOMMUNICATION POLICY 

What you get with the standard Lincoln University mobile plan *subject to change

·         Free unlimited calling and txt to anywhere in New Zealand and Australia. This applies to local and mobile numbers.

·         Free unlimited calling and txt from within Australia and to New Zealand, except you will incur an additional $5 dollar fixed charge if your phone is used from Australia. This applies to local and mobile numbers.

·         Free unlimited calling and txt from any country listed on the Vodafone Daily Roaming web site to Australia and New Zealand, except the same additional $5 dollar fixed charge applies. This applies to local and mobile numbers in NZ and AUS. If you call any local or mobile numbers that fall within the country you are visiting or to other non NZ/AUS countries then you will incur standard call charges as specified by the countries telecommunications provider. We have no control over those charges.

Your mobile data forms part of the Universities shared data pool, regardless of where you use your data. This is monitored for excessive use and is limited, so we recommend using Wifi wherever possible

If you require a cellular handset, cellular contract, need to log a fault or if you would like to raise a general enquiry, please email ithelp@lincoln.ac.nz and provide the relevant information based on your query.

 

Placing an order for a new number or a new mobile phone

To request a new handset, new cellular contract, or any variation to either please supply the information below to ithelp@lincoln.ac.nz  via your Administrator, budget holder or Line Manager.

User’s full name

Phone Number and associated details: : Please let us know what you will be using your mobile phone for and if there are any special requirements such as, it needs a good camera or a special application. This will help us determine what phone best suits your working needs. Alternatively, if you already have a phone in mind then we will review before arranging a purchase
 

Do you want to use Lincoln sim in your own personal device? Yes/No

Charge Code Hardware, one off purchase: This must be supplied from your divisional administrator or relevant budget holder.


Charge Code ongoing telecommunication costs:
This must be supplied from your divisional administrator or relevant budget holder.

Any Additional requirements
 
What to do when your new phone or number arrives

We will make contact with you once your ordered item is ready to come and collect. You can pick it up at the IT Service Desk located on the ground floor of the Library on campus.

If you are replacing an existing mobile phone then our IT Service Desk staff will assist you with transferring over your contacts and data as part of the provisioning process. They can also provide general guidance as well as setup the phone so it can receive work emails etc.

Please also be aware that we need previously provisioned mobile phones returned along with their associated charging peripherals.

Global roaming and going overseas

If you plan to head overseas then it’s important to take note of the following information and to make sure your Administrator, Budget Holder or Line Manager are aware of the additional charges that may apply
 
Global roaming is enabled by default for all mobile phones that have been provisioned under the Universities Vodafone Redshare Mobile plan. You will incur an additional $5 fee per day if you use your phone anywhere outside of New Zealand, i.e. if you turn it on in another country and it connects to a telecommunications carrier then the fee applies. The countries that are currently supported for daily roaming are available on the Vodafone website, here: https://www.vodafone.co.nz/daily-roaming
 

There are no additional data use fees but your data is coming from the Universities shared data pool so you can use it just the same as you would while in New Zealand. Note, this is for work related purposes only and is monitored for excessive use.

Please note

From 1 November 2009 it is against New Zealand law to use your cell phone in the car without the appropriate wireless technology it is also University Health and Safety Policy, Vehicle Safety Policy that you do not use your cell phone while driving