If your mobile phone develops a fault (staff only)
If your mobile phone develops a fault and is over 18 months old it is advisable to replace the handset rather than getting it repaired.
If your mobile phone is less than 18 months old you may opt to have the phone repaired. If the phone has been damaged by water (or been run over by a tractor), repair is not recommended.
A loan phone may be available while your phone is being repaired.
Contact the IT Service Desk - firstname.lastname@example.org or phone on ext. 30100.