Setting up Skype for Business

New staff

Divisional administrators are expected to request a Skype for Business account and a headset, from the following choices further down below, by logging a request in the IT Portal Please include:

  • A charge code
  • Specify the type of headset
  • The MB number of their PC
  • Does the PC have speakers?
  • Do they need a new phone number or are they taking over an existing phone number?

Choices of headset

Users have the option of a Wired Monaural Headset or Wired Binaural Headset.
We also have replacement foam covers available if you wish to re-use a headset.


Existing staff

If you've moved to a different PC and you're missing the Skype for Business software, please log a request in the IT Portal with the PCs MB number. By default the Skype for Business client will automatically run and log in when you log into your PC using your email address as the username. The headset will install automatically when you plug it into a USB port.


Personal Devices  

Staff and Students can install Skype for Business on personal devices without installing the full Office 365 suite, more information here


Install the Skype for Business Client

  • The mobile Skype for Business client is available for download through the Apple App Store, Androids Google Play, and the Windows Store.
  • On Mac
  • On Windows

Enter your Skype credentials

Each device will vary on what information is required for you to log in. In general you might need a combination of the following:

  • Username:
  • Login: lu\username
  • Password: Your network password
  • If auto-detect doesn't pick up the server try the following addresses:
    • Internal discovery address:
    • External discovery address: